Terms and Conditions

Fishing Tackle Hub
Last Updated: October 2025

1. Introduction

Welcome to Fishing Tackle Hub. These Terms and Conditions govern your use of our website www.fishingtacklehub.co.uk and the purchase of products from our online store.

By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. Company Information

Trading Name: Tackle Hub
Website: www.fishingtacklehub.co.uk
Contact Email: sales@fishingtacklehub.co.uk
Tel: 07460 302 900

3. Definitions

“Customer”, “you”, “your” refers to the person accessing our website or purchasing products
“Products” refers to fishing tackle, equipment, and related items offered for sale
“Order” refers to your request to purchase products from us
“Contract” means the legally binding agreement between you and us

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.

Order acceptance occurs when we send you an order confirmation email. This email confirms that a contract has been formed between you and us.

We take reasonable care to ensure that prices and product descriptions are accurate. However, if we discover an error in pricing or description after you have placed an order, we will contact you to inform you and give you the option to confirm or cancel your order.

5. Pricing and Payment

All prices are displayed in British Pounds Sterling (£) and include VAT where applicable. Delivery charges are additional and will be clearly displayed before you complete your purchase.

We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

Payment must be made in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed on our website. Payment is processed securely through our payment provider.

6. Delivery

We aim to dispatch orders within 1-3 working days of receiving payment, unless otherwise stated. Delivery times are estimates and not guaranteed.

Delivery charges vary depending on the size, weight, and delivery location. These charges will be clearly displayed at checkout before you complete your purchase.

Risk of loss and damage to products passes to you upon delivery. We are not liable for delays caused by courier services or circumstances beyond our control.

If you are not available to accept delivery, the courier may leave a card with instructions. Undelivered items may be returned to us, and redelivery charges may apply.

7. Returns and Refunds

Consumer Rights

If you are a consumer, you have the right to cancel your order within 14 days of receiving the products without giving any reason (Distance Selling Regulations). To exercise this right, you must inform us of your decision to cancel.

To return products, you must:

Notify us within 14 days of receipt
Return the products within 14 days of notifying us
Ensure products are unused, in original packaging, and in resalable condition
Pay the cost of returning the products unless they are faulty

We will refund the price of the products and original delivery charges (standard rate only) within 14 days of receiving the returned products.

Faulty or Damaged Products

If products arrive damaged or faulty, please contact us within 7 days with photographic evidence. We will arrange collection and provide a full refund or replacement at no cost to you.

Non-Returnable Items

For hygiene reasons, certain items cannot be returned once opened (e.g., baits, groundbait). Special orders or customized items may also be non-returnable.

8. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current.

Products may vary slightly from images shown. Colours may appear different depending on your screen settings.

9. Stock Availability

All orders are subject to availability. If products become unavailable after you place an order, we will contact you with options including:

Waiting for restocking
Accepting an alternative product
Cancelling the order with a full refund

10. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited under applicable law

Subject to the above, we shall not be liable for:

Loss of profits, business, revenue, or anticipated savings
Loss or corruption of data
Indirect or consequential losses

Our total liability to you shall not exceed the amount paid by you for the products in question.

11. Intellectual Property

All content on our website, including text, images, logos, and designs, is our property or that of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

12. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our use of your data as described in our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. We recommend reviewing their terms and conditions and privacy policies.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, government actions, or supplier failures.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and us.

17. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Contact Email: sales@fishingtacklehub.co.uk